Privacy Policy

This policy sets out how we will use and protect personal information that you give us when you use our websites at (“our Websites”).  For the purposes of this statement, “Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.  In general, you can visit our websites pages without telling us who you are or revealing any Personal Information about yourself.
It is our policy to treat all information you provide to us in confidence and in accordance with the purposes set out below.  We will not disclose information about you to any third parties other than those persons/organisations specified in this statement.

By accessing and using our Websites, you signify your agreement to this policy. If you do not agree with the policy, please do not use our Websites. This policy is subject to change. Any changes we may make to this policy in the future will be posted on this page and your continued use of our Websites following the posting of changes will mean you accept those changes.

Collection of Email Addresses
We will never sell your email address.  If you opt-in for our version update, newsletter or purchase software from us we may send you marketing material. You will be able to unsubscribe at any time.
Your email address may be recorded by the software automatically, even if you do not opt-in. In this case we will not send you marketing material (unless you later chose to opt-in on purchase). Use of your email address will be limited to extreme cases such as notifying users of serious bugs in an application or on no more than once for non-marketing product feedback requests.

Other Information we may collect from you
This includes information provided at the time of registering to use our Websites, subscribing to our services including, where applicable, newswires, booking training courses, posting material, referrals, requesting further services, or information that you provide by filling in forms on our Websites. We may also ask you for information when you enter a competition or promotion sponsored by us or when you report a problem.

If you contact us through our Websites, whether by sending messages to our email addresses, filling in any forms, using any online chat service or otherwise, we may keep a record of that correspondence.  Details of transactions you carry out through our Websites and of the fulfillment of your orders.  We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our Websites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.  We may use your IP address (not your e-mail address) to help diagnose problems with our server, to administer our Web site, or to gather broad demographic information.

Where appropriate, we will make a record of the software product(s) that you choose to purchase/download. There is also certain demographic information gathered regarding your visit to this site which is used for statistical purposes only.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 2006.

In the event that we sell or buy any business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets.  In the event that substantially all of our assets are acquired by a third party purchaser, the personal data of our customers will be one of the transferred assets.  We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety (or that of our customers and others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You may inform us at any time should you wish us to delete personal information we hold about you by writing to Company Secretary, GW Thompson Ltd Limited, 44 Felstead Road, Collier Row, Romford, Essex, RM5 3RH.

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to the above address. Any access request may be subject to a fee of £12 to meet our costs in providing you with details of the information we hold about you.

Some of our Web pages utilise “cookies”.  A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser.  Find out more about the use of cookies on  Our site uses cookies to help deliver information specific to your interests, or to save your having to re-enter your password each time you visit our Web site. Cookies also allow us to better analyze our Web site traffic patterns so that we can enhance our Web offering.  Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of a Web site’s functionality if you do so.

Wherever your Personal Information may be held within GW Thompson Ltd, we intend to take reasonable and appropriate steps to protect this Information from unauthorized access or disclosure.