Services
Whilst we are proud of our products and have gained a good reputation because of these, it is the service we provide that sets us apart, and is the one thing our Customers regularly compliment us on. We do not rely on call centres or automated responses, you speak to a real person in real time and get real answers. We cannot guarantee that we have the answer to everything, but can generally help direct you to someone that does.
Because we understand the commitment our Customers make when changing, installing and implementing new software, and the anguish this sometimes brings, we ensure that the transition is smooth, business does not suffer and you are quickly reaping the benefits of FMS.
We can often help migrate data from existing systems to make the process even Smoother.
The biggest service we provide to our Customers is that we have invested a lot of time and effort into ensuring that our products offer a comprehensive solution and are totally reliable.
Support
Our products are reliable and dependable with a proven history, however, sometimes things can go wrong and when they do you can rest assured that we are here to help.
Extras
Want to do more with FMS software? We have a range of tools and utilities that add functionality or provide specific solutions to specific problems.
Resources
We have a wealth of knowledge and experience of the UK food industry and can usually assist in helping our Customers find the answers they looking for.